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Ref no:
SBO10425
Published:
24/09/2026
Closes:
09/10/2026
Location:
Galashiels Local Office, Paton Street, Galashiels, TD1 3AS
Salary:
£24,673.97 per year
Contract Type:
Apprenticeship
Position Type:
Full Time
Hours:
35 hours per week

Job Details

Hourly Rate: £13.52 per hour

Salary: £24673.97

Hours: 35

Contract Duration: Temporary until 01/03/2028

Grade: National Living Wage

 

Role Purpose

Start Your Career with Scottish Borders Council.

Are you organised, motivated, and keen to develop valuable workplace skills while earning a qualification?

We have an exciting opportunity for a Modern Apprentice to join our Business Support Team, providing essential administrative support to Social Work professionals across both Children's and Adults Services.

This is a fantastic opportunity to gain hands-on experience within a busy and rewarding environment while working towards a nationally recognised Business & Administration SCQF Level 6 qualification through an approved training provider.

 

What You'll Be Doing:

As part of our team, you'll play an important administrative role in supporting frontline social work services and helping us deliver the best possible service to our communities. Your duties may include:

Answering and directing telephone calls

Typing and distributing letters and correspondence

Taking and distributing meeting minutes

Monitoring team email inboxes

Processing incoming work on Mosaic

Managing Corporate Appointee administration tasks

Inputting and maintaining data across various databases and spreadsheets

Using a range of council systems including Mosaic, Business World, OneDrive, the Intranet and Microsoft Office applications

 

What We're Looking For We're looking for someone who:

✔ Has good communication and interpersonal skills

✔ Is organised and able to manage a variety of tasks

✔ Is keen to learn new systems and processes

✔ Can work effectively both independently and as part of a team

✔ Has a positive attitude and a willingness to develop new skills

✔ Is committed to completing the apprenticeship qualification

 

Why Join Us?

Earn while you learn

Gain recognised qualifications and valuable workplace experience

Receive support and mentoring from experienced colleagues

Develop transferable skills that can open doors to future career opportunities

Make a positive difference by supporting services that help children, adults and families across the Scottish Borders

Take the first step towards your future career and join a team that makes a real difference every day

Essential

In accordance with Scottish Borders Councils priorities, you will need to be aged 16-24 (at the point of starting the Apprenticeship) to qualify for this position.

A good standard of general education

 

Informal Enquiries

Informal enquiries may be made to Katie Saunders at Katie.Saunders@scotborders.gov.uk.

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Employability Support –The Employability Service - For support on completing job applications, Scottish Borders residents can access free support from our specialist Employability Team. Please contact us via the switchboard 01835 824000 asking to be transferred to the Employability Service or email employability@scotborders.gov.uk

You can also find more about the support we have to offer, by visiting our website for more information https://www.scotborders.gov.uk/help-finding-job/support-employment

  • Disability Confident Employer - Employer
  • Scottish Living Wage