SLA13141 - Welfare Rights Officer

Job Description

The Money Matters Advice Service provides a welfare rights, income maximisation and money advice service to residents of South Lanarkshire Council.

The Service helps client’s complete welfare benefits claim forms, advises on benefits and money advice and provides tribunal representation.

The Welfare Rights Officer (Telephone Advice Line) will have excellent communication skills and a proven ability to provide accurate and full welfare benefit advice and assistance including representation at social security appeal tribunals.

They will also provide advice and assistance to Social Work staff to enable them to maximise service users’ income. They will assist in the preparation and delivery of welfare benefit training.

Requirements

Recruitment Checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history.

Disclosure

The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Applications online

Please note all correspondence will be sent to your email account.

Responsibilities

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council are Equal Opportunities employees and encourage applications from all members of the community.   As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum behaviour requirements for the position.  

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant.  Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. 

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

The Individual

As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working, including consideration of a condensed working week, e.g. 4 days, maternity/paternity leave, enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)