SWRK 795 - Scheduling Assistant (Various locations)

Are you the type of person who wants more from their job?

Are you looking for a career that makes a real difference to people’s lives?

Are you committed to doing the best you can?

Shift Pattern: In accordance with a rotational roster, you will work over a four-week shift pattern which consists of two weeks day shift and 2 weeks back shifts. Day shift is 6.30 am until 3.30 pm (during week days - 7am until 4 pm office based) Backshift is 3 pm until 11 pm. When not in the office you will work from home.

Shift Pattern consists of –

• Week 1 – Monday, Tuesday, Friday , Saturday, and Sunday ( Dayshift )
• Week 2 – Wednesday , Thursday ( Dayshift )
• Week 3 – Monday, Tuesday, Friday, Saturday, and Sunday ( Backshift )
• Week 4 – Wednesday , Thursday ( Backshift )

We are looking for highly motivated individuals to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement use IT, and you should have an interest and understanding of IT programmes.

A number of opportunities exist for people wishing to work in a challenging and rewarding environment.

Requirements

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation.

Additional increments for working unsocial hours will also apply.

South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development.

If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you.

Interviews for these posts will be held face to face.

It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment.

Recruitment Checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history.

As an employee of the Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
• Employee Discounts – including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Posts: Permanent

Hours: 26.25 hrs per week

Salary: Grade 2 Level 1, £20,434.32 - £20,721.74

Location: Various (if selected for interview you will be asked to list locality preferences)

View the Scheduling Assistant job profile.

When completing the application process please ensure that you cover the following areas:

• Provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post
• Provide details of a work situation that has been difficult, describe your skills and what your role was, how you communicated and influenced the outcome in a positive way
• Provide details of how you would respond to telephone calls where individuals are experiencing difficulties, how you would deal with this and what you need to consider in relation to meeting changing priorities
• Please provide details of which IT programs and applications you use / are familiar with? Please describe your level of computer literacy.

When applying for this post, please select one preferred location to work in from the below areas:

• Clydesdale
• Hamilton
• East Kilbride

Please Apply online - All correspondence will be via your email address.

Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.