Bilingual Housing Support Worker (Fixed Term) (Pashto and Dari) (2 posts)

Job Description

The posts are fixed term until 1st February 2026.

Post 1 - Church Street, Dumbarton

Post 2 - Clydebank Town Centre Offices

As part of West Dunbartonshire Council's ongoing commitment to assist in the successful resettlement of refugees, we are pleased to offer an exciting opportunity to join a small customer focused support team delivering positive impacts.

We are looking for an individual with excellent communication skills in both Pashto, Dari and English to work primarily with Pashto, Dari speaking refugees. This is a front line post and key to this role is the ability to develop and maintain relationships under pressure, both with the refugees and with key internal and external services and stakeholders. The post holder must be able to work as part of a team but also be able to work under their own initiative.

Your job will be to assist the refugees in resettling into West Dunbartonshire, taking an
empowering approach which will promote independence and self-sufficiency and will ensure that the refugees are settled positively and successfully.

The successful candidate will provide a wide range of advice and assistance to ensure that refugee tenants understand their rights and responsibilities, can access statutory and non-statutory services including housing, health, education and employment, benefits, DVLA and banking services.

The postholder will work with a range of local stakeholders and in partnership with statutory and third sector agencies and will be expected to operate a flexible working pattern to meet the needs of the clients they will work, including some out of hours support. We are looking for someone who is passionate and skilled in integration, who has a strong client and delivery focus who will be able to assess, support and enable these new customers to resettle and integrate into their local communities and successfully sustain their tenancy.

 

Requirements

This post is considered as Regulated Work with Children/Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support
For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us