Clerical/Admin Assistant (Community Alarms & Telecare)

Job Description

For many people, everyday tasks we often take for granted can become challenging. That’s why our Care at Home Team plays such a vital role. We are currently looking for an enthusiastic, motivated individual to join our Care at Home Admin Team, working with our Community Alarms service.

In this role, you will provide high‑quality administrative support using a range of Microsoft applications, WDC’s financial systems, and our Care at Home scheduling software. You’ll help ensure a smooth, efficient service while delivering an excellent, customer‑focused experience.

We’re looking for someone who wants more from their job - someone who understands that supporting their community helps people stay connected to it. Your contribution truly matters, and you’ll be an important part of our team.

If you bring the right people skills—patience, enthusiasm, punctuality, and compassion -we will offer you a rewarding career with fantastic opportunities to grow, develop, and make a meaningful impact every day.

For further information on the role, please contact Suzann Alexander, Administration Officer on 0141 232 2319.

Requirements

This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support
For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us