Clerical/Admin Assistant (Home Care Admin)

Job Description

For some people, the everyday tasks many of us take for granted can become challenging. That’s why our Care at Home Team plays such a vital role in supporting people to live independently in their own homes.

We currently have an exciting opportunity for an enthusiastic and motivated individual to join our Care at Home Administration Team.

About the Role
As an Administration Assistant, you will provide high‑quality administrative support, making effective use of various Microsoft Office packages and our online scheduling system. You will deliver a comprehensive, customer‑focused service to service users, carers and health‑care professionals, ensuring smooth day‑to‑day operations within the team.

About You
You are the kind of person who wants more out of your job. You understand that by contributing to your community, you help others remain part of it—and that makes your role truly important.
You will bring:

- Excellent communication and customer‑care skills
- Patience, compassion and enthusiasm
- Strong organisational skills and punctuality
- A positive, flexible and team‑focused approach

What We Offer
In return, we offer the chance to build a rewarding and fulfilling career, with access to fantastic development opportunities, while making a genuine difference to people’s lives every day.

Further Information
For informal enquiries or further information about the role, please contact:
Suzann Alexander, Administration Officer. 📞 0141 232 2319

Requirements

This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support
For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

About Us

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

Benefits of Working with us