Team Lead (Care at Home Services)

Job Description

Join Our Care at Home Team: Make a Real Difference Every Day!

About the Role

Are you passionate about helping others and making a positive impact in your community?
We are seeking an experienced and dedicated Team Lead to act as the Registered Manager within our Care at Home Service. This role is pivotal in ensuring compliance with all regulatory requirements based on the Health and Social Care Standards, which set out what people should expect when using health and social care services.

The registered services include:
• Care at Home
• Sheltered Housing
• Community Alarms
• Reablement

As Team Lead, you will oversee the day-to-day operations of these services, ensuring high-quality, person-centred care is delivered. You will manage staff, budgets, and stakeholder relationships, while driving continuous improvement and supporting strategic objectives.

Key Responsibilities
• Act as the Registered Manager, ensuring compliance with all regulatory requirements and Health and Social Care Standards
• Lead and manage the delivery of Care at Home services, including Sheltered Housing, Community Alarms, and Reablement
• Recruit, train, and supervise staff, fostering a culture of excellence and accountability
• Monitor service quality and implement improvements to meet performance targets
• Manage budgets, contracts, and resources effectively
• Build strong relationships with service users, families, and professionals to ensure person-centred care
• Support the Integrated Operations Manager in achieving strategic objectives and act up in their role during periods of absence

About You
• Proven experience in managing care services, ideally within a regulated environment
• Strong leadership and people management skills
• In-depth knowledge of Health and Social Care Standards and regulatory requirements
• Excellent communication and stakeholder engagement skills
• Ability to manage budgets and resources effectively
• Commitment to delivering high-quality, person-centred care

Why You’ll Love Working with Us
• Supportive team culture where your ideas and contributions are valued
• A chance to make a real difference in people’s lives every single day
• Opportunities for growth and development in a caring and professional environment
• Be part of a service that’s constantly evolving to meet the needs of our community
• Work in a role that’s both challenging and deeply rewarding

What We’re Looking For
• A positive, can-do attitude and a genuine passion for helping others
• Strong organisational skills and the ability to stay calm under pressure
• Great communication skills and a friendly, approachable manner
• Confidence using digital tools
• A team player who thrives in a busy, people-focused environment

What is the work pattern?
• 35 hours per week
• Monday to Friday
• Requirement to join an on call managers rota for escalation purposes

Requirements

This post is considered a Regulated Role with Children and Adults under the Protection of Vulnerable Groups (Scotland) Act 2020 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/