Business Support Officer, The Civic Centre, 475.03 - INTERNAL ONLY

Job Description

INTERNAL ONLY

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Social Policy’s Business Support Service provides support to all operational teams across Community Care, Children and Families and Justice Services.  The service facilitates the delivery of a culture of continuous improvement (including learning and organisational development) and quality assurance in all aspects of business support, enabling front line social work and social care services through the provision of high quality flexible support at all times. 

This is an exciting opportunity to join the service which has principal responsibilities in and across 4 teams; Performance and Quality, Finance and Contracting, Strategy Policy and Change and Customer and Community. 

The post is within the Strategy, Policy and Change team with a focus on developing strategic plans and to co-ordinate and lead working groups and projects teams across the service and in partnership with other agencies and providers. 

Ideally candidates will have knowledge of social work and social care services, be computer literate, possess excellent communication, interpersonal and report writing skills and have experience of strategic planning and project management.  A positive attitude and enthusiastic outlook with a ‘can do’ attitude would fit well with the Service’s ethos.

The post holder/s will report to the Business Support Team Manager, Strategy, Policy and Change and will be based initially working from home with an office base within an open plan working environment.  Occasional travel out with West Lothian will be required.

The skills and experience you must have:

• HND or equivalent
• Proven performance and project management skills
• Highly developed interpersonal skills
• Ability to identify and implement strategic improvement plans
• Proven track record of delivery
• Excellent organisational skills
• Knowledge of MS office
• Report writing skills