Team Supervisor, Strathbrock Partnership Centre, 492.96

Job Advert

Secondment opportunities must be discussed with your current line manager prior to submitting an application for this post.

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

Principal Accountabilities/Key Tasks

To line manage a team of administrative assistants and clerical assistants

Ensure that the Council’s ADR process is in place

Supervise the work of administration and clerical assistants including checking of output to ensure compliance with service standards, statutory requirements and service level agreements.

Identify and resolve problems, taking ownership and responsibility through a satisfactory conclusion

Design and develop processes and procedures and recommend changes to improve the quality and efficiency of the service provided.

Provide support to managers across the service in relation to internal and external enquiries and complaints

Analyse and produce management information on the work undertaken by the administrative and clerical support service

Undertake all HR related tasks – including absence management returns, maintaining personnel files, co-ordination of the induction process including e-mail accounts, ID badges, building induction, preparation of duty rotas

Support compliance with health and safety by managing administration for Cardinus assessments and undertaking role of fire warden

Prepare and maintain a variety of financial and management information including databases, spreadsheets and diaries

Provide administrative and clerical support for service inspections