Project Administrator (Innovation Projects)

About the Role

Working across single or multiple innovation projects, you will deliver a high level of general and specialist administrative support, whilst providing an efficient and effective service to the project team, college colleagues, project partners and external contacts.

Key Responsibilities

• Provide project administration support as required for example: project updates, maintaining project documentation, preparing data and monitoring reports, updating project data records using relevant system(s).
• Act as the first point of contact for the allocated projects, dealing effectively with requests, answering queries and taking responsibility for processing each enquiry through to a satisfactory conclusion.
• Assist with the preparation, generation, monitoring and administration of various related project and related student/client documentation and reports.
• Attend project and other relevant meetings, preparing agendas, taking minutes and following up agreed actions to completion.

Qualifications and Experience

• Essential:
• Educated to minimum of HNC Level in a relevant subject (SCQF Level 7).
• Office administration experience.
• Proficient in Microsoft Office 365 in particular Word, Excel, PowerPoint and electronic diary, Microsoft Teams and Sharepoint.
• Experience of dealing with a wide variety of challenging tasks, often to tight deadlines.
• Experience of dealing with a wide range of customers and providing high levels of customer service.
• Experience of planning, prioritising and organising work or resources and proactively working with others to achieve team / project objectives.
• Experience of working across team boundaries to build and strengthen working relationships and systems.
• Desirable:
• Project Management qualification.
• Experience of providing administrative support within a tertiary education environment.
• Experience of minute taking.

Skills and Attributes

• Essential:
• Effective customer service skills with the ability to communicate at all levels
• Ability to work effectively as a team member, and to develop effective working relationships.
• Proven ability to multi-task under pressure, with the ability to demonstrate attention to detail.
• Ability to deliver a high quality and professional service.
• Ability to react and be flexible to changing priorities.
• Ability to deal confidentially and effectively with enquiries.