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Ref no:
FIC07069
Published:
19/11/2020
Closes:
04/12/2020
Location:
St Brycedale, Kirkcaldy, KY1 1EX
Salary:
£20,095 - £21,325 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week

Expected start date is 17 January 2021

You will support the work of the team by operating a fair and robust centralised Funding system, providing a high level of customer care to funding applicants whilst contributing to the effective and efficient administration of student funds.

You will act as the first point of contact for applicants/customers during peak times at the Student Funding drop in sessions, dealing effectively with requests and answering queries and taking responsibility for the processing of each enquiry through to a satisfactory conclusion

Educated to minimum of HNC Level in a relevant subject (SCQF Level 7), you will have experience in an administration role with experience of data entry and processing funding applications.

Experience of dealing with a wide range of customers and providing high levels of customer service is essential. You will have excellent communication skills and time management skills as well as experience of planning, prioritising and organising your own work or resources.

Closing date for this position is 4 December 2020 (12.01 am) therefore please ensure you submit your application by the 3 December.