Administrative Assistant (Programmes & Registry)

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This is a full-time and open-ended opportunity based at GCU London, with an additional London Weighting payment of £4,804 per annum. 

In addition to a competitive salary, you will receive a yearly incremental pay rise up to the top of the grade scale, a generous holiday entitlement of 33 days holiday plus 13 University closure/bank holidays, opportunities for professional development, family friendly policies, and cycle to work scheme.

The role is 35 hours per week, and we offer flexible working options including hybrid working, normally with up to 2 days remote working dependent on work duties.

About the role

GCU London is looking to appoint a full-time Administrative Assistant to work as part of an effective Programme Administration team. The role holder will provide a comprehensive administrative support service to Programmes and Registry at the London Campus, playing a key role in the delivery of an excellent student experience - including liaison with students, academic staff and external organisations as necessary. Applicants should have a passion for delivering high-quality service and excellent attention to detail.

About you
We are seeking a highly motivated, enthusiastic and dependable individual with the ability to work collaboratively as part of a team, as well as on their own initiative. You will possess excellent organisation skills, with the ability to maintain clear and accurate records, as well as collate and organise data. You will be an excellent communicator with a passion for providing high-quality customer service. You will be proficient in MS Office packages, in particular Microsoft Outlook, SharePoint and Excel. A working knowledge of Further/Higher Education, including the use of a student records system and experience of liaising and working collaboratively with external stakeholders is desirable.

 

About us

Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we have strong partnerships with employers to ensure our students get the careers they dream of and deserve.

In 2023 we rocketed into the top 40 universities in the UK in the highly regarded Guardian University Guide, were ranked the UK’s 2nd top performing modern university in the inaugural Daily Mail guide, and entered the top highly coveted 50 UK universities in the 2024 Times and Sunday Times Good University Guide for the first time. We are the top performing modern University in Scotland in all three guides. We are the only Scottish university with EcoCampus Platinum accreditation and were ranked second in Scotland for sustainability in the most recent People and Planet league table.

GCU London is our satellite campus located in the vibrant and fashionable Spitalfields. As a multicultural and civic university with a global outlook, GCU London is committed to delivering social innovation and sustainable development through its education and research. Established fourteen years ago, GCU London has become known for its postgraduate education.

Why work here

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success​.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process.

The University also holds the Carer Positive ‘Engaged’ employer award, which recognises our commitment to supporting staff with caring responsibilities.

Glasgow Caledonian University are committed signatories to the Armed Forces Covenant. 

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

If you would like to discuss in further detail, please contact Alex Walberton alex.walberton@gcu.ac.uk.

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do.  As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.