ESOL Student Advisor & Support Officer (Permanent - 1.0 FTE)

Glasgow Kelvin College is the key provider of accessible vocational and core-skills learning in the north and east of the city. We deliver high-quality introductory to degree-level programmes to around 15,000 students each year from four campus buildings and through a large network of community-based centres. Engaging with communities which experience high levels of deprivation, the College works with partners to create inclusive progression opportunities in a vibrant and sustainable environment for the learners, communities and stakeholders which we serve.

About You: You will be required to primarily support the wellbeing of ESOL learners, providing a single point of contact from time of application to completion of course. You will help to ensure a smooth learning journey by removing barriers to accessing support to support the learners’ positive wellbeing, working in partnership with other key support services within the College and with relevant external agencies.

The post holder will be required to:-

· Provide impartial information and advice to prospective and current students, including pastoral guidance

· Arrange and participate in pre-entry guidance interviews as necessary;

· Provide one to one support through on-going advice and guidance throughout the learner journey including arranging and participating in pre-entry guidance interviews

· Liaise with the Finance and Student Funding Manager in relation to financial support for students;

· Signposting learners to relevant and appropriate College services with the aim of promoting and maintaining the learners’ health and wellbeing;

· Deliver presentations and talks to designated groups both within and out with the College;

· Perform a range of key administrative student support tasks related to admissions, enrolment, funding applications, bursary, travel, childcare and the discretionary fund;

· Link with community partners to enrol learners in wider access provision and explore and engage in volunteering opportunities;

· Co-ordinate written and personal applications leading to post course positive destination in liaison with cross college curriculum, other training providers or prospective employers

The post holder should be educated to HNC (SCQF level 7) and possess evidence of appropriate CPD with knowledge of systems and processes in place to support students to access further education.

The post holder should have knowledge of dealing with student issues within FE in relation to asylum seekers, economic migrants and members of settled communities and the barriers they may face in accessing education. In addition, the post holder should have knowledge of external support agencies and their operation such as Department of Works and Pensions, Housing Associations, JobCentrePlus, Social Care and Health Care.

Why work at Glasgow Kelvin:

· Annual Leave – 33 days per annum plus 12 public and bank holidays and a festive period closure for two weeks.

· A professional development review process – continuous professional and personal development.

· Professional and personal development for all staff – we offer an extensive range of staff development opportunities and events to support you in your role, help you reach your full potential and plan for your future.

· Cycle to Work Scheme.

· Mileage Allowance – reclaimable for travel on College Business

· Employee Assistance Programme –– a 24-hour service that supports your health and wellbeing.

· Access to a generous Local Government Pension Scheme.

· Hybrid working (dependent and the needs of the service).

· Flexible Working and Family Friendly Policy – Flexible Working, Maternity, Parental, Paternity and Adoption Leave – enhanced entitlements.

· Sick Pay – Enhanced entitlement above the national average.

· Wellbeing – a range of activities to enhance and support your wellbeing, access to sports facilities and fitness activities.

The closing date for receipt of completed applications is 11 July 2024. (Interviews are likely to take place on 25 July 2024).

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.glasgowkelvin.ac.uk/equality-diversity/