Information Systems Administrator

Defence Children Services (DCS) Army

Location: Queen Victoria School, Dunblane, Scotland

Grade: Administration Officer (AO)

Salary: £26,770

Contract: Permanent

Working Pattern: Full-time

Closing Date: 11:55pm, Wednesday 22nd October 2025

As part of Defence Children Services (DCS), Queen Victoria School (QVS) is a co-educational Boarding School funded by the Ministry of Defence to provide stable and uninterrupted education and boarding to some 270 children of Service personnel, from ages 10/11 to 18. Founded in 1908, QVS is set in 45 acres of beautiful Perthshire countryside. We exist to provide stability and continuity of education, within the Scottish system, in a caring and stretching learning environment, valued by the military families whom we serve. We have a long tradition of ceremonial excellence; we take pride in this and all that our school has to offer.

Defence Children Services (DCS) and Ministry of Defence schools and settings promote reflection and continuous improvement. We are currently reviewing our business to ensure that our processes and structures allow us to continue to support Service Children in the most effective and efficient way. This work may impact on our future structures and geographical footprint. Please get in touch with the Candidate POC in this advert if you have any questions.

This position is advertised at 37 hours per week.

Job Description

We are currently looking to appoint a suitably experienced Information Systems Administrator (ISA) who will be part of the QVS Information Management team which is responsible for the smooth delivery and operation of information services in support of the education of Service children.

This is an exciting opportunity in which the ISA will be responsible for supporting the planning and delivery of technical and information support services to maintain and develop the integrity of the School network serving all devices connected to the domain.

Key responsibilities:

· Assist IT Systems Engineer and DCS ICT Support Team with IT equipment and software support, e.g. first line support recording and troubleshooting issues, resolving or escalating issues when appropriate, responding to and updating Helpdesk support calls.

· Controlling Chromebook maintenance and repairs.

· Maintain IT Asset Register and tracking including Chromebooks.

· Creating and updating user guides.

· Assist IM & Library Manager with information management of SharePoint, Google Workspace and School Website.

· Provide MoDNET administrative support on behalf of the Information Systems Engineer.

· Disseminate IT messages and providing a point of contact for staff.

· Secretary to The QVS ICT committee.

Please note: The successful candidate must complete the mandatory Information Support Administrator course at the Defence Academy within six months of taking up post.

Further information is available on the attached job description.

Person Specification

Essential skills required:

· Must have experience working as an Information Systems Administrator or similar

· Working knowledge of Microsoft software including operating systems, Office suite, including SharePoint

· Working knowledge of Google ChromeOS and Workspace

· Basic knowledge and experience of a range of ICT hardware including PCs, laptops, Smart-boards

· Ability to solve basic technical problems using own initiative or escalate issues if required

· Good team worker and interpersonal skills

Desirable skills:

· Experience with IT desktop support and helpdesk environments.

· Good general knowledge of Local and Wider Area Network technologies and related issues.

· Experience with administering Microsoft Windows server and client operating systems.

· An understanding of asset management procedures.

· Experience with IT security.

· Experience of working in a school environment.

Benefits

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

· 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service

· Highly competitive pension scheme

· Personal and professional development of skills

· Alternative working patterns for many roles

· Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.

· Enhanced parental and adoption leave

· 6 days special leave per year which can be used for volunteering activities

· Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

Discover My Benefits: Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. https://discovermybenefits.mod.gov.uk/civilian/

To apply please visit Civil Service Jobs Army - Defence Children Services (DCS)- Information Systems Administrator, QVS - Civil Service Jobs - GOV.UK to submit your completed application before the deadline of Wednesday 22nd October 2025.

Defence Children Services is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check.