Head of Advice and Response

University Services

SAS Academic Services

Head of Advice and Response

Vacancy Reference: 201536

Salary: UofG Grade 8, £50,253 - £58,225 per annum.

The University of Glasgow has been changing the world for more than 575 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2025, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

This is a great opportunity for a new Head of Advice and Response to join the University’s Academic Services.

The Head of Advice & Response will lead one of the University's most important student support functions, ensuring excellence in safeguarding, complex case management and residential welfare while contributing strategically to the future direction of the Student Wellbeing Service. The successful candidate will join at a time of significant opportunity, helping to establish new ways of working, strengthen partnerships across the institution and drive continuous improvement in student support and wellbeing.

The Head of Advice & Response provides strategic leadership and senior oversight of the University’s Safeguarding and Residence Life Welfare Teams. In this role you will lead, develop and embed activity that will shape our institutional culture in relation to student welfare and safety, safeguarding, gender-based violence, harassment, hate crime and bullying, ensuring alignment with university priorities, sector expectations, and statutory duties.

As a senior member of the Student Wellbeing Leadership Team, you will shape policy, governance, and practice. You will ensure the student-centred delivery of high-quality, trauma-informed, and legally compliant support, case management and welfare processes, including oversight of out of hours support for students in university residences.

This post is full-time and open-ended.

Apply online at: Head of Advice & Response · University of Glasgow

Closing date: 23:45 30th July 2026

The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.

Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.