Firefighter Control

Job Summary 

We have a number of permanent and temporary (up to 18 months) opportunities in our Operations Control Rooms and we are seeking motivated individuals to join the team. The role involves managing many tasks during an incident including: answering emergency calls, mobilising our resources, communicating using radios, working with partners and other organisations and monitoring incidents from start to finish. The ideal candidate for this role will have a desire to work with members of the community, using excellent communication skills, and be calm and confident when working under pressure.  We are looking for team players who are positive in approach and committed to learning and developing their skills.  An ability to multi-task effectively and demonstrate good problem-solving and decision-making skills is also required.

 

Location 

We have three Operations Control rooms where our firefighters control work from: 

• Dundee
• Edinburgh
• Johnstone

 

Our Values 

The Scottish Fire and Rescue Service recognise and celebrate the vast diversity of the local communities of Scotland that we serve and aspire for this to be reflected within our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share Our Values and want to make a difference in the community, to consider working for us. We encourage everyone who has the necessary skills and experience to apply, and particularly welcome applications from sections of the community that are currently under-represented in the Scottish Fire and Rescue Service.

 

Why work with us? 

We recognise that you are looking for more than just a career. We offer some fantastic benefits to reward you for the amazing work you do: 

• A competitive salary
• A Local Government Pension Scheme
• A range of excellent family friendly policies including those that promote a work/life balance
• Generous leave entitlement that increases with service
• Access to an employee benefits website, which offers savings over a wide range of products from well known brands and independent retailers
• Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street
• Free access to onsite gym facilities, and Health and Wellbeing services, support and advice

 

Open Days 

Operations Control Recruitment Open days are being planned for the 6th and 7th of December, to give insight into the role and the day-to-day workings of our Operations Controls, in Dundee, Edinburgh and Johnstone.  

Look out for further information via our Social Media Channels.

 

How to Apply & Interview Details

Register Your Interest

Create an account or log in, then complete the initial application form, including:

• Personal details
• Qualifications
• Employment history (last five years)
• Screening questions

Complete application questions

After submitting your initial form, you will receive an email with:

• A unique ID number
• A link to complete the application questions via our AI-enabled platform, ALICE (Automated Language Inference Cognitive Evaluation).

Click the link, enter your unique ID and email address, then answer the behavioural questions (maximum 500 words per question).

Deadline: Submit your answers by Wednesday 10 December 2025 at 12:00 noon.

If you are successful at the shortlisting stage of the recruitment process, you will be invited to complete practical tests. This will involve a number of individual and group exercises to test your ability to meet the requirements of the job. The practical tests are expected to take place on Friday 9 & Saturday 10 January 2026.

Top performing candidates will then be invited to attend for an interview. Interviews are expected to take place week commencing 12 January 2026.

The Scottish Fire and Rescue Service are a Disability Confident Employer. We are committed to ensuring our recruitment process is inclusive and accessible.  As part of the application process, applicants are encouraged to declare if they have a disability and/or a Specific Learning Difference (SpLD) and outline any specific requirements or reasonable adjustments that they may require.

Sharing your needs with us, helps us to consider what support we may be able to offer you and we are happy to discuss this with you. We are here to help so please contact us as soon as possible before the closing date to discuss your needs at SFRS.PODVacancies@firescotland.gov.uk.

For full information see our Recruitment Information Pack attached to this vacancy. Please read this thoroughly before applying.