Service Delivery Area (SDA) Business Support Assistant

The Scottish Fire and Rescue Service would like to invite applications for the post of Business Support Assistant, based in Motherwell Fire Station and LSO Offices. There are 3 temporary posts – 1 Full time 35 hours position until 16 April 2026, 1 Full time 35 hours position until 30 June 2025 and 1 Part time 28 hours position until 30 June 2025. Applications from individuals seeking to work on a part time, job share or flexible working basis would be considered.

The successful candidate will be required to work in a key business support role to provide high quality and sustainable business support to local Service Delivery Area Management Teams. Some of the key tasks of the role include the provision of full administrative support for various meetings, handling telephone calls, processing absences for sickness and special leave and dealing with any enquiries, processing financial information which includes raising purchase orders and stock requests, receipting goods and paying invoices, booking travel and accommodation, handling both incoming and outgoing mail, maintaining and preparing information for a variety of bespoke systems.

Previous experience of working within a busy general office environment and a working knowledge of Microsoft Packages, in particular Word and Excel are essential. Experience of taking minutes is also required. Applicants are required to work on their own initiative, prioritise their own workload and be able to meet tight deadlines in a fast-changing environment whilst maintaining a strong attention to detail. Applicants should be self-motivated and have excellent organisational, communication and problem-solving skills coupled with a flexible approach. A strong awareness of confidentiality is also essential.

Full details of the role and our recruitment process can be found in the attached information pack. 

Salary on appointment will normally be at the lower salary point, with progression subject to regular review - in line with the SFRS performance appraisal arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

This post is subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate's will be subject to a Standard Disclosure record check through Disclosure Scotland.

The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.

If you would like to apply in a different format, please email People Services at SFRS.PODVacancies@firescotland.gov.uk.

Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.