Factoring Officer (Highland Residential)

We are looking for a motivated and professional Factoring Officer to join our Factoring Team within Highland Residential.

Closing Date: Wednesday 23rd September at noon

Interview Date: Thursday, 1st October

About the Role

Highland Residential is looking for a dedicated and knowledgeable Factoring Officer to provide a professional residential factoring and communal areas service to private fully factored owners, clients and residents’ committees complying with legislation, internal policies, and procedures.

This hybrid position offers a mix of office and remote working, along with site visits across the Highlands.

About You

We are seeking a proactive, organised, and customer-focused individual with a strong background in Factoring or Property Management. To thrive in this role, you will need to have a proven track record in delivering a Factoring or Property Management service to a variety of clients.

We’re looking for someone with…

• Experience within factoring or property management roles and delivering excellent customer services.
• An appropriate professional factoring qualification or building related discipline, or willing to undertake a relevant qualification
• Good understanding of Scottish Factoring legislation including Code of Conduct for Factors.
• Good understanding of Written Statement of Service and Deed of Conditions.
• Good understanding of safety and compliance requirements.
• The ability to demonstrate proficient financial analysis skills and analytic reporting capabilities.

Alternative Job Titles you may have had are: Factoring Officer, Junior Factoring Officer, Assistant Factoring Officer, Factoring Operations Officer.

About Highland Residential

Highland Residential provides excellent property management and factoring services across the Highland region. We are committed to delivering high standards of customer service and fostering positive relationships within the communities we serve. Our team is passionate about creating a welcoming and supportive work environment where staff can develop their skills and enjoy a balanced work-life structure through our hybrid working model. We are proud of our customer-first approach, and our values—Being Caring, Being Professional, and Being Adaptable—are at the heart of everything we do. Highland Residential offers an engaging workplace for those eager to make a meaningful impact in property services.

If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply and join our team.

What we are offering:  

We value our employees and offer many benefits including, but not limited to:  

• Hybrid working – ‘Hub, Home & Roam’ 
• 28 days annual leave entitlement plus 12 days business/public holidays
• Development and training opportunities 
• Flexible working hours 
• Day one sick pay 
• Employee benefit discount scheme 
• Company pension scheme 
• Access to an employee assistance program available 24/7 
• Family friendly policies 

How to Apply:  

Do you see yourself in this role? We welcome you to apply by submitting either:

• a fully completed application form, or
• Your CV along with a supporting statement

to recruitment@albynhousing.org.uk, outlining your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.

The Job Description, Person Specification and application form can be found here: https://albynhousing.org.uk/careers/

CVs without a supporting statement may not be considered.

For further information, please contact Michelle Bowler, Lettings & Sales Manager. Tel: 01463 701271.

Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.