Senior Property Services Officer – Assets and Repairs

Interview Date: Thursday 10 & Friday 11th September

We are looking for a proactive and experienced Senior Property Services Officer – Assets and Repairs to join our Property Services team.

About the role

Working closely with the Property Services Manager and Senior Officer colleagues, you will contribute towards ensuring our homes are maintained to a high standard, whilst delivering excellent customer outcomes and achieving value for money.

You'll play a key role in pro-actively driving repairs performance and monitoring budgets, contributing to the development of planned investment programmes, managing contractor performance and using asset data to support long-term investment decisions. The role also includes line management responsibility for some members within the Property Services team.

The role includes a requirement to participate in the out-of-hours cover rota, providing support outside normal working hours when required. This commitment is expected to be approximately three times per year and will be planned in advance wherever possible.

This position offers a mix of office and remote working, along with occasional site visits across the Highlands. If you’re interested in using your skills to make a positive impact within communities across the region, we want to hear from you.

We’re looking for someone with…

• Demonstrable experience of working in a supervisory, senior or management position within a property related environment, for example facilities management, housing, construction, property management or engineering.
• Knowledge and understanding of responsive repairs, planned maintenance and asset management.
• Experience of managing contractors, monitoring performance and delivering services or projects against budgets and KPIs.
• Strong analytical, organisational and problem-solving skills, with the ability to interpret data to support decision-making.
• Excellent communication and leadership skills, with a customer-focused approach and the ability to build effective working relationships.
• Full UK driving licence with access to a vehicle

About Albyn Housing Society

Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values - Being Caring, Being Professional, and Being Adaptable - are at the heart of everything we do. As a Senior Property Services Officer, you’ll play a crucial role in shaping the future of our property services while ensuring the safety and satisfaction of our tenants.

Alternative Job Titles you may have had are: Asset Manager or Senior Asset Officer, Property Manager or Senior Property Officer, Building or Quantity Surveyor, Maintenance Manager or Senior Maintenance Officer, Repairs Manager or Senior Repairs Officer.

What we are Offering:

We value our employees and offer many benefits including but not limited to:

• Hybrid working – ‘Hub, Home & Roam’
• 28 days annual leave entitlement plus 12 days business/public holidays
• Development and training opportunities
• Flexible working hours
• Day one sick pay
• Employee benefit discount scheme
• Company pension scheme
• Access to an employee assistance program available 24/7
• Family friendly policies

How to Apply:

Do you see yourself in this role? We welcome you to apply by submitting either:

• a fully completed application form, or
• Your CV along with a supporting statement

to recruitment@albynhousing.org.uk, outlining your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.

Please note that CVs without a supporting statement may not be considered.

For further information, please contact Andrew Whitehouse, Property Services Manager on 07974 210 927.

Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.