Business Support Assistant

Brief Summary: This post is funded by St James Quarter. The core job purpose is to support the manager and other support staff in FUSE with the recruitment of clients into jobs available within the St James Quarter and the wider Business Improvement District when relevant or required.

Employer: Capital City Partnership

Salary: £30,188.00 (Grade 5)

Contract Length: Fixed term until March 2027

Closing Date: 20/07/2026

Job Purpose

FUSE is a world class retail and hospitality offer setting standards for skills, training, recruitment and career support. FUSE has been established to work across Edinburgh and beyond, connecting people to training courses, accredited qualifications, employers and jobs in both retail and hospitality within St James Quarter but also the rest of the city. St James Quarter opened in 2021 bringing approximately 3,000 new jobs to the city.

The successful candidate will have an operational remit, connecting with employers and assisting the FUSE Manager and staff with understanding, promoting and filling vacancies on a rolling basis.

Through Capital City Partnership, FUSE has access to a wide supply chain of clients who are supported through over 60 organisations and agencies within the Joined Up for Jobs network. These clients are given support to become job ready or may be job changers who require additional support to move into employment. FUSE brings employers closer to job ready clients for a successful transition into work.

As part of this wider offer, we also have Joined Up for Business which offers community-based job fairs and a training through JobFit where we work with recruiting employers to design short training courses with a guaranteed interview. FUSE can link into these offers.

As this is a location-based service, we anticipate that much of the work will be delivered in person within dedicated offices within the St James Quarter. Remote/home working is supported when necessary.

Main Duties

The following is typical of the duties the postholder will be expected to perform. It is not necessarily exhaustive and other duties of a similar nature and level may be required from time to time.

• Administration support for team and Manager
• Recording of data on CRM system and SharePoint
• Managing online job adverts to ensure all live vacancies are on FUSE website
• Promotion of services to new clients and employers through internal and external events
• Supporting organisation of FUSE run events from set up, event promotion and tracking of attendees
• Managing marketing and promotion of services through social media, website, newsletters via Mailchimp and producing marketing materials
• Supporting engagement with employers through events, regular meetings and case studies
• Managing website and making changes where relevant
• Updating and formatting client CVs when required
• Completing data and compliance checks on CRM systems along with ensuring client data is compliant.

Knowledge And Skills Required

Essential:

• Experience of project or administration support
• Working towards deadlines
• Experienced in developing marketing strategies to promote and engage effectively with related audiences
• Meticulous approach to record keeping and recording of information
• Experience of using CRM systems to record and track data
• Confident in the use of a wide range of software packages, including MS Office.

Desirable:

• Understanding of the Joined Up for Jobs Employability Network
• Experience of website maintenance and data input
• Understanding of recruitment practices.

Employee Benefits

• Hybrid and flexible working (flexitime)
• 26 days starting annual leave, increasing to 31
• 3 days additional leave for Christmas and New Year closures
• Birthday leave
• 10 public holidays
• Employer pension contribution
• Employee assistance programme
• Personal development opportunities.

Closing Date: Midday on Monday 20th July.

Interviews expected to take place w/b 3rd July.

Application instructions: Please send your CV and cover letter in one document to recruitment@capitalcitypartnership.org, along with a completed copy of our Equal Opportunities Monitoring Form.

The full job information pack and equal opportunities monitoring form can be found below.