People Services Manager

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment services for Glasgow City Council, Wheatley Housing Group and a wide range of public, private and third‑sector organisations.

We operate Scotland’s largest construction craft apprenticeship programme and Royal Strathclyde Blindcraft Industries (RSBi), one of Europe’s largest supported manufacturing businesses, where more than 50% of employees have a disability.

Our accreditations include ISO 9001, ISO 14001 and ISO 45001, and we are proud recipients of the Queen’s Award for Enterprise – Promoting Opportunity and the Investors in Young People Platinum Award. These recognitions reflect our strong commitment to skills, inclusion and being an employer of choice.

The Role

City Building is seeking an experienced People Services Manager to lead the delivery of high‑quality, efficient and compliant HR transactional services.

Reporting to the Head of HR Operations, you will lead teams delivering core HR services including the employee lifecycle, reward, payroll, job evaluation and HR management information. You will ensure HR operations are customer‑focused, data‑driven and continuously improving, supporting the wider People Strategy and organisational goals.

This role is ideal for a senior HR professional with strong operational leadership experience in a large, complex organisation.

Key Responsibilities

• Lead and develop HR operational teams delivering employee lifecycle and reward services
• Oversee recruitment workflows, workforce planning and establishment control
• Manage onboarding, contracts, promotions, transfers and leavers
• Coordinate job evaluation and grading activity
• Lead HR management information and reporting
• Oversee payroll administration and work with external providers
• Ensure compliance with employment legislation, policy and governance
• Drive continuous improvement across HR processes and systems

What We’re Looking For

• Senior‑level experience managing HR operations or employee lifecycle services
• Strong knowledge of recruitment, payroll, job evaluation and HR MI
• Experience using HRIS and payroll systems (e.g. SAP, Oracle HCM, Fusion)
• Excellent leadership and stakeholder management skills
• Strong analytical skills and a focus on quality and compliance

Qualifications

Essential

• Chartered Member of the CIPD (or equivalent degree‑level HR qualification)
• Senior HR management experience in a large organisation

Desirable

• Public sector, construction or local authority experience
• Project management experience
• Experience working with partner organisations

Recruitment Process

Recruitment for this role will initially be supported by our recruitment partner, Eden Scott. Candidates who are interested in this role are asked to contact Sarah Gracie, Associate Director, Eden Scott, via email at sarah.gracie@edenscott.com.

CVs and supporting statements must be submitted to Sarah by no later than midnight on Sunday 17 May 2026.

Candidates who wish to have an informal discussion about the role are welcome to contact John Leese, Head of HR Operations, via email at John.Leese@citybuildingglasgow.co.uk.