Quality Assurance Officer

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations.

City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability.

Our accreditations include, ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen’s Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base.

An exciting opportunity has arisen within the Repairs and Maintenance division for a Quality Assurance officer.

We are therefore, seeking applications for a dedicated and proactive individual as the Quality Assurance Officer is a crucial member of Repairs and Maintenance Division within City Building, responsible for ensuring that all works meet the established standards of quality, safety, compliance and customer satisfaction.

Your duties will include conducting site inspections, onsite coaching, identifying training requirements, record findings, submit recommendations for continuous improvements and assist with fostering a culture of high-quality, high performing safety focused works, providing a first-class customer experience.

You will focus on the correct application of business processes and procedures, on job ownership and accountability. You will be required to ensure the correct recording and use of stock and materials, highlighting any discrepancies for further investigation.

The role will be varied and challenging and will require you to have excellent interpersonal and communication skills. You will have excellent attention to detail and be able to demonstrate a flexible approach in meeting changing demands. You will be able to effectively manage your own workload in a fast paced and dynamic environment.

Proficient knowledge of domestic repairs and maintenance programmes, associated KPI’s, relevant building standard and ACoPs is essential. A full driving license is also essential for this role.

You will be required to have a flexible approach to this role. Your contracted hours of work will be 35 hours per week to be worked to suit the needs of the business. As an employee of City Building, you will also receive the following benefits:

- A rewarding career with a competitive salary.

- Access to contributory pension scheme – Strathclyde Pension Fund.

- Excellent annual leave entitlement

- Enhanced maternity, paternity, and adoption/shared parental leave.

- Access to excellent health and wellbeing initiatives.

- Access to a discounted gym membership.

Please refer to the role profile for further details on the role however if you would like to have an informal chat about the role then please contact:

• Nicholas Docherty Tel No: 07821 815 102

If you feel, you have the necessary skills and experience for this role then please forward an internal application to the People Service Team Recruitment@citybuildingglasgow.co.uk by close of business on Monday, 9 June 2025.