Money Advice Project: Project Support Assistant

We are looking for the right person to join our team to support us with the continued success of our project. This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our money advice service. To achieve this, you will collaborate closely with our advice partners to ensure that our service continues to help those most in need of our support. As a team player, you will provide essential support to the operations team by identifying individuals requiring financial assistance, co-ordinating referrals to our advice partners and monitoring of advice service capacity. Additionally, to ensure we meet a standard 24hr response time of our referral processing, you will occasionally support our service co-ordinator to give people in crisis timely access to our support.