Repairs & Maintenance Administrative Assistant

Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.

We are seeking to appoint someone to work within our Repairs and Maintenance team assisting with a wide range of tasks such as dealing with customer queries, utilities management, appointment creation, and void property management. Previous experience of working in a similar setting is desirable. A commitment to the delivery of excellence in customer care is essential.

Joining an established team, you will manage a fast paced, unpredictable workload.

The successful candidate will be expected to undertake all aspects of administrative support and have a high level of competency in using Microsoft Office, in particular Word and Excel. We also use Capita Open Housing and SharePoint packages to manage and record our repairs records, previous experience of these would be useful but not essential.

The role requires you to be flexible, working well both as part of a team and on your own initiative. It is essential that the postholder can demonstrate a high degree of organisational ability, together with excellent analytical, written and oral communication skills. You will understand and be able to demonstrate a commitment to excellent customer care.

If you share our commitment to providing excellent services to our customers in Govanhill and Merrylee and would enjoy working within this diverse community, you can find further information in the Application Pack which can be obtained using the link below.

EVH conditions of service will apply.

Govanhill Housing Association is committed to Equality of Opportunities and welcomes applications from all sections of the community.