Tenancy Sustainment & Support Assistant

Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.

We are looking for a compassionate and motivated Tenancy Sustainment & Support Assistant to join our Tenancy Services team.

This is a new and exciting role within the organisation.

This is a rewarding opportunity to support vulnerable tenants facing a range of challenges, including financial hardship, mental health issues and social isolation, helping them to maintain their homes and build independent, sustainable tenancies.

Working closely with our Tenancy Sustainment Officer and Housing Officers, you will take a hands-on role in assessing tenant needs, delivering tailored support plans and liaising with a wide network of partner agencies to ensure a coordinated, person-centred approach.

A key aspect of this role will be working alongside new tenants to ensure they successfully sustain their tenancy and thrive.

If you are a strong communicator with a passion for helping others, excellent organisational skills and a commitment to delivering positive outcomes for tenants and communities, we would love to hear from you.

As the Govanhill area has a diverse community, the ability to speak a community language is desirable.

If you share our commitment to providing excellent services to our customers in Govanhill and Merrylee and would enjoy working within this diverse community, you can find further information in the Application Pack which can be obtained from our website.

If a disabled applicant meets the minimum criteria for the role they may be given the opportunity to demonstrate their skills, talent and abilities at iornterview. There may be occasions however where it is not practicable or appropriate to interview all applicants who meet the minimum criteria for the job. In certain recruitment situations, such as high number of applications for a role, we may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. We will do this through scoring against both the essential and desirable criteria which are noted in the person specification for the role.

EVH conditions of service will apply.

Govanhill Housing Association is committed to Equality of Opportunities and welcomes applications from all sections of the community.