High Life Membership Associate

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

1. For each of the key duties listed the post holder will work in collaboration with the High Life Development Manager, Area Leisure Managers, Leisure Managers, High Life Coordinator and other HLH staff, to achieve the outcomes.

2. To contribute to the key growth area within the High Life Highland Business Plan to increase High Life subscriptions.

3. To assist and support the High Life Development Manager in identifying opportunities to generate new income streams and increase High Life membership through the provision of tailored initiatives and programmes targeted at individuals, children, and families

4. To assist in the preparation of reports for the High Life Highland Charity Board, Trading Board and Finance and Audit Committee as required.

5. To be aware of industry trends and have a business outcome approach.

6. To assist with the implementation of promotions / sales of the High Life Membership across all services.

7. To sell High Life membership through direct sales calls and written correspondence with existing/potential customers.

8. To manage the generic mailbox and respond to enquiries from internal and external customers.

9. To assist with the creation and co-ordination of correspondence between High Life Highland and corporate clients.

10. To meet external clients with the aim of generating new joint working opportunities and corporate memberships.

11. To co-ordinate High Life stand and promotion at key events and represent the charity at meetings, functions and events.