HH25/016, Income Advisor

Hillcrest Homes has an exciting opportunity for an Income Advisor to join our team on a part time, permanent basis.

The Service

Do you want to work in a dynamic, fast paced team, with dedicated and hard-working colleagues?

Hillcrest is an innovative and expanding housing association and we have an exciting opportunity for you to join our Income Management Team.

The Role

You will be the first point of contact for tenants wishing to discuss their rent, arrears and other debts, and you will provide advice on arrears and tenancy matters.

You will be responsible for managing rent arrears cases, and will work as part of a team to ensure effective debt recovery with the aim of maximising Hillcrest’s income.

You Will Have

• Strong communication and negotiation skills
• A background in debt recovery or welfare benefits advice
• Previous experience of working in a busy, fast paced workplace, dealing with members of the public
• A relevant professional qualification at Level 7 of the Scottish Credit Qualification Framework

What We Offer

• Pension Scheme
• Comprehensive Health and Well-being Package
• Free access to on-line discounts for well-known retailers
• Death in Service Benefit (up to three times your salary)
• Cycle to Work Scheme (great savings from 25% - 39% on bikes and accessories)
• Tech Scheme (great savings of up to 12% on computers or laptops)

Please Note: Interviews will be held on Wednesday 12th February 2025.