Project Worker – Upstream

Mission Statement

To prevent youth homelessness and to support young people to build better futures.

Context

This exciting and new role within the Rock Trust involves contributing to the new National Upstream project (homelessness prevention model). Upstream is an innovative schools-based preventive model that utilises a universal screening tool to identify and support students at risk of homelessness. The role requires skills inclusive of excellent communication skills, the ability to establish and nurture key partnerships and relationships with stakeholders, work directly with young people to provide emotional and practical support on a 1:1 basis in schools, at home and/or within the community. Additionally, you will be digitally proficient in the use of Apps and IT with the ability to analyse and interpret data to identify young people who may require support, in collaboration with stakeholders.

Reporting to

Service Manager

Responsibilities

Service Delivery

· Participate in the service processes to ensure that all available places are filled appropriately and promptly with young people who require support

· Actively and proactively coordinate and plan the provision of support for all young people assigned within Upstream, managing their diverse priorities and needs via robust support plan based on a personalised approach to individual need

· Maintain regular and accurate cases notes, recording support provision and young people’s progress

· Assisting young people in building and maintaining a network of support at home, in school and within the community.

· Analyse results from statistical data gathered to determine the need for the service ensuring focus on those highlighted as most at risk

Service Development

· Participate in operational planning and delivery of services across the organisation

· Maintain links with individuals, groups, agencies and professional bodies within the voluntary and private sector

· Participate in the gathering, processing and analysing of statistical data to support senior colleagues with the regular reviews and evaluation of services

· Promote and maintain an ethos that encourages service user involvement across the service

· Assist the Service Manager in the preparation of publicity material provided by the Rock Trust in relation to the service.

Quality & Compliance

· Contribute towards the maintenance of the systems in place for gathering and processing all relevant stats and information which seek to evaluate the effectiveness of the service and identify young people at risk

· Ensure a thorough awareness, application and adherence to organisational policies and procedures to promote best practice

· Be aware of the composition of the annual service budget and collaborate with the Service Manager to ensure a cost efficient service in line with the service needs

Leadership and Development:

· As part of the Upstream team, ensure effective and professional leadership and mentoring that promote the activities of Rock Trust to build a high performing organisation

· Nurture a culture of respect, safety, positivity and fairness that allows our colleagues to thrive, take appropriate risks and learn from mistakes

· Identify and make recommendations for improvement to contribute to the continuous operational improvement of the organisation

· Maintain an up to date knowledge of relevant legislation, policies and best practice related to youth homelessness

Other

· To act in accordance with Rock Trust values.

· To undertake other duties in line with the role as required.