Trainer (Assessor/Verifier)

Are you looking for an organisation where you can make a difference? Are you enthusiastic, self-motivated and have passion for helping unemployed people achieve their goals? If so, we would like to hear from you!

Routes to Work South (RTWS) is an award-winning charity committed to alleviating poverty and supporting unemployed South Lanarkshire residents to develop skills, confidence and knowledge required to progress into and sustain employment. We work collaboratively with partner agencies, employers, and stakeholders to deliver flexible, accessible, client-centred employability and skills services that respond to the needs of local communities and the labour market. Our services support individuals facing a range of barriers to employment, helping people progress through different stages of the employability pipeline towards positive and sustained outcomes.

For over 20 years, RTWS has successfully delivered a range of welfare-to-work programmes, funded through Skills Development Scotland, the Department for Work and Pensions, and other funding streams including the Big Lottery and European Structural Funds. We currently deliver services to young people and adults across South Lanarkshire through Scottish Government’s No One Left Behind (NOLB).

As an arm’s-length external organisation, we play a key role in delivering services that support South Lanarkshire Council’s Employability Strategy, working closely with employers, communities and partner companies to create opportunities, reduce inequalities, and support economic inclusion.

At RTWS we are commitment to delivering high quality services, driving innovation and creating a positive impact for the individuals, employers, and communities we support.

What will the Role Involve?

The successful candidate will deliver high-quality training, learning and development support to unemployed South Lanarkshire residents, helping clients overcome barriers, develop new skills, and progress towards employment, training, or further learning opportunities.

Working across group delivery, sector-based training, and 1:1 support, you will establish positive and professional relationships with clients, adapting delivery approaches to meet a range of learning styles and support needs. You will contribute to achieving contractual targets and organisational objectives by delivering engaging, client-centred interventions that support progression across the employability pipeline.

The role will involve designing and delivering bespoke training activity, preparing learning materials, maintaining accurate records, and contributing to continuous improvement across services. You will work collaboratively with Leaders, colleagues, employers, and external stakeholders to ensure a high-quality customer experience and positive outcomes for clients.

RTWS are particularly interested in candidates who hold Assessor and/or Internal Verifier qualifications and have experience supporting accredited learning delivery and quality assurance processes. Candidates with these qualifications may undertake additional assessor and verifier responsibilities in line with organisational and awarding body requirements.

Main Aims

• Deliver high-quality group and 1:1 training and employability support to clients across a range of programmes and sectors.
• Support clients to overcome barriers and develop the confidence, skills, and knowledge required to progress towards employment or further learning.
• Design and deliver engaging, tailored training sessions and learning materials that meet client and employer needs.
• Ensure accurate recording of client activity, outcomes, and progression in line with organisational quality standards and compliance requirements.
• Contribute to achieving team targets, contractual outcomes, and continuous improvement across service delivery.
• Support clients to access appropriate interventions and opportunities at relevant stages of the employability pipeline.
• You will support the delivery of accredited training programmes in line with Qualifications Scotland and awarding body requirements
• You will contribute to maintaining high standards of assessment practise, quality assurance, and learner evidence across training delivery.
• You will participate in standardisation and continuous improvement activity to support consistency and quality across services.

Key Responsibilities/ Duties

• Deliver employability, pre-employment, and sector-based training sessions on both a group and individual basis.
• Plan, prepare, and adapt training materials and resources to meet varying client needs and learning styles.
• Motivate and support clients to identify goals, overcome barriers, and sustain engagement with services.
• Contribute to KPI and contractual target achievement in line with the organisational performance framework.
• Maintain accurate client records, data, and supporting evidence in accordance with GDPR and organisational procedures.
• Monitor and evaluate learning activity and client progression to support positive outcomes and continuous improvement.
• Develop and maintain knowledge of local labour market trends, employer needs, and progression opportunities.
• Deliver community engagement activity, presentations, and events to promote services and encourage participation.
• Work collaboratively with colleagues, Leaders, employers, and partner organisations to support effective client progression.
• Deliver and maintain high levels of customer service in line with RTWS standards and values.
• To support the company in achieving and maintaining awarding body and quality assurance standards in line with Qualifications Scotland requirements.
• To carry out assessment activity where appropriately qualified, and in accordance with awarding body guidance and internal procedures.
• To support internal verification and quality assurance processes, ensuring learner evidence and assessment records are accurate, compliant and maintained to a high standard.
• To facilitate and participate in standardisation meetings and contribute to sharing best practise across training delivery.
• To maintain accurate learner portfolios, assessment documentation, and associated records in accordance with organisational and awarding body requirements.
• Carry out any other duties appropriate to the role and organisational requirements.

Essential Skills & Knowledge

Experience delivering training, learning, or employability support on a group and/or 1:1 basis.

Ability to engage, motivate, and support individuals with varying needs and barriers.

Understanding of contractual delivery, compliance and quality requirements within funded programmes.

Strong communication, presentation, and interpersonal skills.

Ability to adapt delivery approaches to suit different learning styles and client needs.Knowledge of local labour market intelligence and employer needs.

Understanding of barriers faced by adults entering or returning to employment, education or training.

Working knowledge of CRM systems and data protection requirements, including GDPR.

Ability to maintain accurate learner records, evidence, and documentation in line with organizational quality standards and compliance requirements.

Strong interpersonal and communication skills with the ability to motivate, influence and challenge constructively.

Excellent organisational and time management skills, with the ability to manage competing priorities.

Commitment to equality, diversity and inclusive service delivery.

Ability to solve problems, adapt and respond effectively in a fast paced, target driven environment.

Experience maintaining partnerships with statutory agencies, employers or third-sector organisations.

Competent IT skills and ability to maintain accurate records and data.

Full Driving License and access to own transport

Desirable Skills & Knowledge

A relevant qualification in training delivery, learning and development, or facilitation.

Assessor and/or Internal Verifier qualification (or willingness to work towards).

Experience carrying out assessor and/or internal verification duties within an accredited learning environment.

Knowledge of barriers affecting individuals entering employment, training, or education.

Experience mentoring or coaching clients.

Experience delivering accredited or sector-based training programmes.

Knowledge of Qualifications Scotland, and awarding body quality assurance processes.

This job outline reflects the main tasks and responsibilities discharged by the post holder at the present time, however, RTWS reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.

If interested in joining RTWS, please submit your CV with a covering letter (applications without covering letter will not be considered) answering the following to https://hr.breathehr.com/v/trainer-assessor-verifier-46611

1. What motivated you to apply for the role? (Max 300 words)
2. What skills and experience can you bring to the role? (Max 300 words)

Applications close Tuesday 26th May 2026 at 5pm any applications received after this will not be considered.

Please note RTWS are a Disability Confident Committed Employer, if you require amendments to the recruitment process, please contact us.