Deputy Manager - Day Support Services

Are you ready to take the next step on the recruitment ladder? Have you considered a Deputy Manager role?

About the service:

Dundee Support Services provides both day and evening support to a wide-ranging group of young people and adults in both our building based and enabling services. Our aim is to create opportunities to be involved in a range of activities while ensuring we offer a safe, warm space to meet up and socialise with peers. The needs of the people we support are unique to them including but not limited to, learning disabilities, autism, epilepsy, physical disability, cerebral palsy and ADHD. Each person has an individualised package of support, tailored to their social and therapeutic needs, with staff trained to deliver support in a person-centred way.

Dundee Support Services is registered under one branch within the Care Inspectorate covering more than one location - registered under Support Service without Care at Home.

This unique services operates from 8am until 10pm over 7 days.

• The Hillview base offers a therapeutic model of support using a base where there are activity spaces available to support on a 1:1 or 2:1 basis.
• Community Links is a drop-in space offering a place to rest, eat or be supported with personal care.

About you:

You are excited by practice, enthusiastic, motivated, creative, like a challenge, are keen to problem solve, and ultimately want to put people at the heart of all that you do. You are an excellent communicator and confident in your engagement with others.

You will hold the following qualifications:

• Practice - SVQ in Social Services & Healthcare SCQF Level 9
• Management – Any award in management that is certificated at or above SCQF Level 9 (minimum 60 credits)

The role:

As Deputy Manager you will report directly to the Registered Manager and you will: ​​​​​​​

• Manage, coach, mentor and support the development of the staff team.
• Be committed to developing positive relationships with the individuals we support, their families, carers, your colleagues and other stakeholders.
• Lead the team to deliver high-quality care and support that is second to none.
• Work collaboratively with your manager, team and colleagues across the organisation to ensure consistency and sharing of good practice.
• Support the team in attending meetings and reviews as required.
• Ensure that training and qualification needs are met in accordance to SSSC registration requirements.
• Assist with the running of service in accordance with the standards set by the Care Inspectorate.
• Be responsible for ensuring that support plans are in place, reflect assessed needs and are regularly reviewed and updated to reflect each individual’s needs.
• Ensure that the service is designed to ensure that the individuals we support achieve their identified goals and outcomes.
• Participate in an area on call rota- additional payment

​​​​​​​What we need you to bring:

• A passion for delivering excellent person-centred care and support
• A caring and professional attitude
• Brilliant communication skills; both written and verbal
• Experience of Supervising or leading a team within the Health & Social Care sector
• Direct experience of supporting individuals with complex support needs
• A Working knowledge of relevant legislation and requirements to run an effective service within the sector
• The ability to work on your own initiative with a positive attitude to problem solving
• Confidence in the use of technology
• Excellent planning, organising and time management skills
• The ability to respond flexibly to emerging and changing circumstances

This is a full-time permanent post offering 37 hours per week. You will need a flexible approach to the working week and be available to work evenings and weekends due to the needs of our service.

​​​​​​​For an informal chat about the role please call Head of Operations Eileen Keddie on 01382 883520.

Closing date for applications - 24 September 2023

We care - We connect - We communicate

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

• Flexible working arrangements and family-friendly policies
• Generous annual leave entitlement (pro-rata) – 36 days (including public holidays)
• Pension scheme
• Training and Development
• Opportunity to gain qualifications via our onsite SVQ centre
• 24 Hour Employee Assistance Programme
• Annual Employee Awards Event
• Blue Light Card Membership
• Health and wellbeing support
• Monthly prize draw
• Concert for Carers
• HSF Health Plan*
• £500 incentive to stay bonus*
• £500 refer a colleague scheme*
• Cycle to work scheme*
• Non-contributory life assurance*

*Terms and conditions may apply for relief positions.