Supporting Families Bereaved By Crime Manager

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

We are looking for a Supporting Families Bereaved By Crime (SFBC) Manager , working 35 hours per week.

Monday to Friday between the hours of 9am - 5pm with some evenings & weekends.

Reporting to the Head of National Programmes, you will be responsible for leading, developing, and implementing the service delivery for your area. Responsible for day-to-day management of Victim Support Scotland’s national Supporting Families Bereaved by Crime Service to ensure the provision of a high quality, trauma-sensitive support service to families bereaved through homicide and culpable homicide. Responsible for implementing and managing ongoing effective delivery of Victim Support Scotland’s national service - Supporting Families Bereaved By Crime (SFBC) through a dedicated team of key support workers, support staff and volunteers.

You will be responsible for ensuring, with your area of responsibility, that VSS’s strategic objectives are being implemented and will have a key role in developing future strategies and business planning to ensure that the needs of victims and witnesses are being met.

You will have responsibility for the workforce planning in your area, including all staff and volunteers and ensure that they are supported, knowledgeable and capable to deliver services that meet service users needs.

Primary location: Glasgow

Salary: £40,290 - £53,184 + on call allowance.

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in experience of managing a multi-strand service in a fast paced and challenging environment. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

Further details of this role are available in the job description - Supporting Families Bereaved By Crime Manager

Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Closing date – 10 July 2024 at 5PM.