Tenant Income Maximisation Adviser

Are you passionate about providing great customer service for our tenants, helping our tenants to maximise their income and sustain their home?

Waverley Housing is a leading provider of quality, affordable homes and services in the Scottish Borders and our vision is to create great communities to live in.

We are looking for a professional, enthusiastic, motivated and customer focussed Tenant Income Maxmisation Adviser to join our Housing and Customer Services Team.

This is a varied and rewarding role where you will have the opportunity to build strong relationships with tenants, colleagues, and the partners we work with. While making a tangible difference to helping to maximise the income of tenants, ensuring they can afford to heat their home efficiently and to work together within our communities to tackle both in work and out of work poverty.

At Waverley Housing, we believe in flexible, modern ways of working and we offer hybrid working arrangements. Although this role will require travel to and from our communities, you will have the ability to do this from the office base, at a minimum of two days per week, or remotely.

Current use of a pool car and occasional requirement for own vehicle.

For an informal chat about the role, contact Brian Pearson, Assistant Director of Housing Services on 07984 572715.

How to Apply:

Email: recruitment@waverley-housing.co.uk for an application pack or download a copy from our website at: https://www.waverley-housing.co.uk/about-us/recruitment/

Waverley Housing is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community.

Closing Date for Applications: Applications should be received no later than Monday 8 June 2026. Should sufficient applications be received we reserve the right to close the application process early.

Interviews will be held on: Tuesday 16 June 2026