Gym Supervisor

We’re excited to introduce a new Gym Supervisor role within Xcite. This is a great opportunity for a motivated fitness professional to take on a leadership role on the gym floor and help shape the future of our gym service.

As Gym Supervisor, you’ll oversee day-to-day gym operations, support and mentor fitness staff, and help deliver a safe, inclusive, and high-quality experience for our members. Working closely with management, you’ll contribute to service development, innovation, and consistently high standards across the gym environment.

Location: Xcite Craigswood in Livingston

Contract Type: Full Time, permanent

Salary: £24,672.00 per annum, £13.18 per hour

Closing Date: 4th March 2026

Key Responsibilities

• Supervise daily gym floor operations, ensuring safety, cleanliness, and excellent customer service
• Support and motivate gym staff, championing service standards
• Drive member engagement using tools such as MyWellness and the Technogym App
• Promote gym programmes, fitness initiatives, and wellbeing activities
• Monitor equipment, report faults, and support health & safety compliance
• Provide feedback on staff performance and support training and development

What You’ll Bring

Essential:

• Level 2 Gym Instructor qualification (or equivalent)
• Minimum 3 years’ experience in a gym or health club environment
• Strong communication and customer service skills
• Knowledge of health & safety procedures
• Ability to motivate and inspire others

Desirable:

• Supervisory or senior fitness experience
• Level 3 GP Referral qualification

First Aid and AED qualifications (or willingness to obtain)