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Ref no:
Midlothian House 40-46 Buccleuch Street, EH22 1DN
£26,918 - £28,853 per year
Contract Type:
Position Type:
Part Time
18 hours per week

Job Description

Working within the Council sundry debt team, you will manage a portfolio of debtors’ accounts. You will work with customers and staff across all Council services to help ensure continuous reduction of debt.

You will advise customers of their obligations relating to the debt but also of help that is available in line with the Council’s position as a responsible and civic-minded organisation.

Although a flexible working pattern is available, there is a requirement for some hours to be worked on a Friday morning to ensure sufficient cover is in place across the team.

This post is designated for hybrid working, i.e. you will work between home and the office (hours to be mutually agreed).



Passes at Higher Grade level to include English and Arithmetic or evidence of competency in these areas as an alternative.

Previous experience in a credit control/debt recovery team or similar environment.

Previous experience of recording and maintaining data accurately within a finance system

Previous experience working in a customer focussed environment.

Evidence of enhanced oral/written communication skills.


An understanding of legislation surrounding debt recovery.

Evidence of working with multiple functions within an organisation.

Evidence of working largely unsupervised and/or being able to manage own workload.

CLOSING DATE  Friday 16th June 2023

INTERVIEW DATE Wednesday 28th June 2023


Position Title:                    Sundry Debt Officer

Position Number:               RBE0025

Directorate:                        Place

Location:                           Operational Support

Contract Status:                Permanent

Hours of Work:                  18

Working Pattern:                Flexible

Weeks per year:                52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on you working 18 hours over 52 weeks per year the minimum actual salary for this position is £13,459.31 per annum.


Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a basic disclosure check for all employees who can access official information. The fee will be paid by Midlothian Council.

The Individual

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

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