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Ref no:
Fairfield House 8 Lothian Road, EH22 3AA
£24,626 - £25,528 per year pro rata
Contract Type:
Position Type:
Full Time
36 hours per week
Work From Home:

Job Vacancy


We are looking for a dynamic and motivated team player to join our Operational Support team as a Support Assistant within the Environmental Health and Trading Standards department.

As part of the wider environmental health team you will undertake activities which assist and support environmental health and trading standard colleagues in carrying out a range of statutory duties across Midlothian Council. This is a front-line post dealing directly with members of the public at all levels.


  • Strong communicator who can engage with stakeholders internally as well as external partners
  • A positive approach to learning and multitasking
  • Comfortable working in a busy environment
  • Face new and challenging situations where a calm and controlled approach must be applied to the associated problem and an appropriate solution found


  • Experience working within local government or public sector


The post holder is expected to demonstrated skills and competencies in a minimum of three of the following areas:

  • Evidence of competency in literacy and numeracy skills such as a minimum of three standard grades level 3 passes or above/national 4 or 5 qualifications or above. Both should include Mathematics and English or equivalent is essential.
  • (SVQ 2 or equivalent is an acceptable alternative).
  • Some practical experience or demonstration of competency in the use of word processing and standard PC software packages is also essential.
  • Demonstrable competency in keyboard and clerical skills are also required; SVQ 2 or equivalent is an acceptable alternative.
  • Experience in a similar office environment, with a working knowledge of modern office equipment is desirable.
  • Experience with Microsoft Access and/or Office 365 would be an advantage


CLOSING DATE - Wednesday 24th July 2024

INTERVIEW DATE - Wednesday 31st July and Thursday 1st August 2024

Job Advert

Position Title: Support Assistant

Position Number: WCD006

Directorate: Place

Working from Home: Hybrid

Location: Fairfield House

Contract Status: Permanent

Hours of Work: 36

Working Pattern: 36 hours standard working week

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on you working 36 hours over 52 weeks per year the minimum actual salary for this position is £24,626.87 per annum.

Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you.

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please call 0131 271 3063 to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person you are eligible for a guaranteed interview if you meet the essential criteria for the post.

  • Disability Confident Employer - Employer
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  • Happy to Talk Flexible Working
  • Equally Safe at Work - Bronze
  • Scottish Living Wage
  • Carer Positive Employer in Scotland - Engaged