CEO - ICT Technician REQ00130

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ICT Technician (Field Services)

NLC7 £25,980 – £28,635

Although based in Motherwell Civic Centre you will carry out inspections, maintenance and first line repairs on non-leased ICT equipment across a wide range of Council sites. You will be part of a team responsible for all hardware and software deployments and support disposal routes for ICT equipment. Your duties will include server repairs and maintenance and you will be expected to maintain appropriate records and systems for the efficient functioning of ICT equipment. Support requirements will be recorded through the Service Desk.

As a developing IT Professional, you will be able to demonstrate technical problem solving skills, be self-motivated and organised and able to adhere to SLA’s and react appropriately to challenges in a fast paced environment. Good communications skills are essential as well as using your own initiative and working well as part of a team.

You should have an HNC (or equivalent) in an ICT related subject along with experience in the operation and maintenance of computing hardware and software. An HND (or equivalent) in an ICT related subject is desirable as is experience within any ICT computer network environments. Training and knowledge within other related best practise subjects such as ITIL is desirable.

Due to the geographical spread of the work, a driving licence is essential as you will be required to drive a car/van with equipment to various locations throughout North Lanarkshire area.

A PVG is essential due to undertaking work within a variety of community settings including schools.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 26 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a

Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process.

Easy Read – My NL