Duty Supervisor (Permanent & Temporary) (13 Posts) - REQ06357

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets, NLP LLP

NLC7 £33,343 - £36,267 (Pro Rata) (Plus additional payments for non-core hours)

Post 1 – Sir Matt Busby, Bellshill (37hrs)

Post 2 – Time Capsule, Coatbridge (37hrs)

Post 3 – Iain Nicolson Centre, Chryston (37hrs)

Post 4 - Townhead Community Centre, Coatbridge (30.5hrs)

Post 5 – Townhead Community Centre, Coatbridge (16hrs)

Post 6 – Keir Hardie Centre, Holytown (35hrs)

Post 7 – Keir Hardie Centre, Holytown (18hrs)

Post 8 and 9 – Tryst Sports Centre, Cumbernauld (37hrs)

Post 10 – Broadwood Leisure Centre, Cumbernauld (37hrs)

Post 11 – Tryst Sports Centre, Cumbernauld (37hrs) Temporary

Post 12 – Aquatec, Motherwell (32hrs) Temporary

Post 13 – Aquatec Motherwell (24hrs) Temporary

We’re looking for an inspiring Duty Supervisor to help lead the daily operation of our vibrant leisure facilities within Active & Creative Communities. As the face of our venue, you’ll play a key part in creating a safe, welcoming, and energetic environment for staff and customers alike. You’ll take responsibility for the smooth running of the building, ensuring high standards of customer care, supervising frontline teams, supporting health and safety compliance, overseeing cleanliness across all areas, and stepping into management responsibilities when required.

This is your chance to make a real impact—enhancing service quality, supporting staff development, managing operational delivery, and helping shape an outstanding experience for every visitor who walks through our doors.

We’re looking for someone with passion, confidence, and a strong customer‑focused approach—someone who thrives in a fast‑paced leisure environment and enjoys leading from the front. You should bring solid experience in leisure, fitness, or customer service, along with the ability to manage workloads, problem‑solve creatively, and communicate effectively with colleagues, contractors, and customers.

To succeed in this position, you should bring a combination of relevant qualifications, skills, and experience. This includes holding qualifications such as SVQ2, National or Higher Certificates. The role also includes conducting formal training assessments for lifeguards and first aiders, so you must either hold or be willing to work towards the required NPLQ, Pool Plant certification and Trainer Assessor qualifications.

Flexibility is essential, as the post involves early mornings, evenings, and weekend work in line with operational needs.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.

If you’re enthusiastic, community‑driven and ready to make a meaningful impact, we’d love to hear from you.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***