Housing Solutions Manager - REQ05763

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC17 £76,877 - £84,102 (effective from 1st of April 2026)

Enterprise and Communities has redesigned its services to deliver the council`s priority outcomes and meet the changing needs of our communities. As the 4th largest authority in Scotland and the largest local authority landlord, we are used to delivering a highly responsive service to our tenants and customers. We want to do more and have hugely ambitious plans to regenerate our communities, build new homes, develop Smarter Homes, create employment, attract investment to North Lanarkshire, prevent homelessness and sustain tenancies.

As our Housing Solutions Manager in Central Services, you will report to the Chief Officer – Housing and Communities and lead the strategic development of housing services within North Lanarkshire, ensuring strategic plans are implemented and digital transformation is progressed across the service.

You will be responsible for delivering a comprehensive range of central housing functions, including community safety and CCTV provision, public protection, the out-of-hour housing service, housing strategy, tenant participation and digital transformation

A key role will be to develop these functions to ensure our service identifies and responds to the changing needs of our local communities and reflect the growing demand for digital services.

You should have substantial experience in housing management, strategic planning and service development, preferably gained in a public sector environment with the ability to interpret external business trends to inform future service delivery. Your experience should include managing budgets and partnership working with a track record of delivering and developing high performing quality services and the ability to motivate and lead a multi-disciplinary team.

A Postgraduate Diploma in Housing Studies (SCQF Level 11) or a Housing Degree with a postgraduate level Leadership/Management qualification (SCQF11) is essential. You will possess strong analytical skills and excellent communication skills and demonstrate high personal drive and motivation to deliver housing solutions to meet the council’s priority outcomes.

A leadership or management qualification and experience of risk management are desirable.

Please note, as part of your duties and responsibilities, you will be required to participate in the Council Incident Officer standby rota, which will require you to be on standby out of office hours, for a period of one week, approximately four times a year. For this, you will receive payment in line with the Council’s Conditions of Service and full training will be provided. This will be discussed further at interview.

This post is politically restricted in compliance with the Local Government and Housing Act 1989.

This post requires Level 2 Disclosure

Work pattern:

35 hours per week - Monday - Thursday: 08:45am - 16:45pm (including a 55 minute unpaid break)

Friday: 08:45am - 16:15pm (including a 50 minute unpaid break)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.

We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***