Modern Apprentice - Housing Advisor (3 Posts) - REQ01414

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

Between 18:00 on Friday 6th October until 22:00 on Sunday 8th of October applications cannot be submitted due to North Lanarkshire Councils internal site iTRENT being down for planned maintenance. From Monday 9th of October applications can be submitted as normal.*

Apprenticeships play an important role in our organisation and provide people in our communities with a route in to a challenging and rewarding career with North Lanarkshire Council.

We aim to be a true reflection of the communities we serve, which is why encouraging talent from all backgrounds to join North Lanarkshire Council is important to us. We’ve found that Apprenticeship opportunities are one of the very best ways to equip people with the skills they need to succeed. You’ll be able to make a difference for our communities doing work that really matters.

What’s the role?

This initial 12-month apprenticeship will help you understand how housing operations function and gain experience in the delivery of front-line housing services within North Lanarkshire Council. As part of this apprenticeship, you’ll undertake an SCQF Level 6 (SVQ Level 2) in Housing and Chartered Institute of Housing Level 2.

Working within Housing Solutions, alongside Housing Advisors, you will assist with the provision of a comprehensive housing service including homelessness services, allocations, estate management, arrears recovery and housing support to a wide client group. This apprenticeship involves considerable contact with the public, dealing with them in a polite and courteous manner, therefore, some work experience in a customer service role is desirable.

Successful completion of the initial 12-month apprenticeship could lead onto a further 2 year training programme, where you will be situated within Enterprise & Communities Service in Housing Solutions and will be required to work towards completing your PDA Level 6 in Housing Law Advice in your second year.

What do I need?

You don’t need to have any previous experience although you should have English and at least three other qualifications (Band A-C) at National 5 level or above. We look for Apprentices who can help us deliver our exciting ambition and plans for North Lanarkshire. During the selection process we’ll look for you to demonstrate the key strengths we know you’ll need to be successful; ambition, determination, adaptability, personality, ownership, be pro-active and show willingness to learn.

In accordance with Government Guidelines, you need to be aged 16-24 (at the point of starting the apprenticeship) or if you are disabled or care experienced you need to be aged between 16-29 (at the point of starting the apprenticeship).

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 26 days annual leave and 6 public holidays, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For further information contact EarlyCareersTeam@northlan.gov.uk

For more information on local authority careers visit the MyJobScotland career hub.