Receptionist (Part Time) - REQ05728

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC2 £24,825 - £25,098 with effect from 1st April 2026 (Pro Rata)

12 hours per week

We are looking for a confident, welcoming and well‑organised Receptionist to join our Museums & Collections team. The post is based in North Lanarkshire Heritage Centre, Motherwell but you will work with all the museums in North Lanarkshire Council as required. You will be the first point of contact for the public, providing reception and administrative support that contributes to the smooth running of day‑to‑day operations.

Working as part of a small team, you will help ensure our museums are welcoming, safe, well-presented spaces. You will open and close the museum, provide reception services, operate the till for cash and card payments, restock the shop, report building faults, accurately compile visitor statistics, prepare orders and stock take, ensure the museum is clean, tidy and appropriately set up at all times.

To be successful in this role you will be an excellent communicator with a friendly, welcoming manner who enjoys helping people and is committed to delivering excellent customer service. You must also have good Microsoft skills with accurate written and numerical skills and a can do attitude.

Interviews are likely to take place at North Lanarkshire Heritage Centre, Motherwell three weeks after the closing date.

Work pattern - Tuesday & Fridays 9:45am to 4:15pm (30 min unpaid break)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***