Tenant Participation Officer - REQ04101

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC10 - 35 hours

Enterprise and Communities is continuously improving its services to deliver the council`s priority outcomes and meet the changing needs of our communities. As the 4th largest authority in Scotland and the largest local authority landlord, we are used to delivering a highly responsive service to our tenants and customers. We want to do more and have hugely ambitious plans to regenerate our communities, build new homes, develop Smarter Homes, create employment, attract investment to North Lanarkshire, prevent homelessness and sustain tenancies.

Based in the Civic Centre, Motherwell, you will report to the Tenant Participation Manager and work as part of the Housing Solutions Team. You will have the opportunity to shape the way our tenants communicate with the council and work with tenants to encourage their participation to ensure the needs of tenants and local communities are met.

With an HND or degree equivalent qualification in housing, community engagement or relevant discipline, you should have moderate experience in delivering tenant participation or community engagement activities and have experience of developing policies and guidance.

With a successful track record in supporting tenants or community groups to build capacity, you will be knowledgeable and skilled in organising and presenting at events.

Experience of monitoring budgets and supervising external consultants and contracts is desirable.

It is a requirement of the post that you work some evenings and weekends to support tenants and residents’ groups, attend events and any other tenant participation/ involvement activities as required. The days and times of these may vary from week to week.

The ability to travel throughout North Lanarkshire and surrounding areas is essential.

Working Pattern:

Monday to Thursday 08:45hr - 16:45hr

(55 minute unpaid break)

Friday 08:45hr - 16:15hr

(50 minute unpaid break)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***