Welfare Rights Officer (Part Time)-REQ02732

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC10- £38,445-£44,108

Based within the Tackling Poverty Team, you will promote the increased take-up of welfare and other benefits by providing information to Council staff and Service Users. The work of the Tackling Poverty Team forms part of North Lanarkshire Council’s Wider Tackling Poverty Strategy and Action Plan.

You will provide assistance, updates and training on Welfare Rights and Tackling Poverty to a wide range of Council Staff including those from Health and Social Work Services, Housing Services and Education and Families.

You will provide the residents of North Lanarkshire with Welfare Rights advice and assistance to Type III in the Scottish National Standards in Advice and Representation. This will also involve mediation and negotiation on behalf of service users with appropriate agencies in the preparation and presentation of Welfare Benefit appeals.

You will develop and deliver training programmes on Welfare Rights and Tackling Poverty.

An HNC/SVQ Level 3, or equivalent, in a relevant discipline, combined with extended relevant work experience is essential. You must also have experience of the benefits system and previous advocacy/representation experience with the ability to assimilate and interpret complex information. A good knowledge of Social Security issues and legislation is also an essential requirement.

Protecting Vulnerable Groups (PVG) Scheme checks will be carried out prior to commencing in this role.

Work Pattern-

17.5 hours per week.

Week 1: Thursday and Friday

Week 2: Wednesday, Thursday and Friday

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our  Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***