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Ref no:
REN08244
Published:
25/01/2023
Closes:
08/02/2023
Location:
Customer Service Centre , Renfrewshire House, Cotton Street., PA1 1LQ
Salary:
£34,036 - £36,499 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week

Advert

Content Editor

 

We are looking for two Content Editors to join the Digital Experience team to deliver Renfrewshire Council’s ambitious plan to transform the digital experience offered to internal and external users.

 

This is an exciting opportunity to bring your passion and expertise for content creation and work with a talented multi-disciplinary team to shape a new digital experience that is dedicated to supporting local communities in Renfrewshire.

 

What our Digital Experience vision is

 

Our vision is to develop a successful digital experience that solves real problems and create positive experiences for our citizens, local communities, and colleagues.

 

To achieve this, we are adopting a mobile-first, content-first, and object-first approach for any web and mobile applications we want to build, optimise or redesign. The first application we want to redesign is Renfrewshire.gov.uk. Using the GatherContent and Drupal technology, we will develop a new content model and launch a beta version of Renfrewshire.gov.uk in the second part of 2023.

 

You can read more about our vision and what we’ve achieved so far on The Thread, our digital experience hub.

 

 

What the role involves

 

As Content Editor, you will develop and deliver content on Renfrewshire.gov.uk and other web and mobile applications. You will ensure that content is accurate, accessible, inclusive, and on brand.

 

Among other responsibilities, you will:

 

  • create and monitor user-centered content and ensure it meets business needs and objectives
  • work with content style guide and Search Engine Optimisation best practice to provide solutions for presenting complex information
  • monitor quality and performance of content using analytical tools as well as content inventories and audits to identify ways to continuously improve content accessibility, readability, and findability
  • support Content Designers with the implementation of content strategies
  • support internal and external stakeholders at all levels with their day-to-day requests and implement solutions that meet their needs and that are aligned with our content standards.

 

Expertise, skills, and qualities we’re looking for

 

Here are some of the main attributes we’re looking for.

 

  • Educated to degree level or professional certification combined with equivalent experience in communications, user experience or information and knowledge management.
  • Attention to detail and strong knowledge of English grammar and spelling with the ability to write in Plain English
  • Experience of creating and maintaining usable and accurate content on a web or mobile application
  • Experience of working with Content Management Systems and other digital tools such as Google Analytics ad Google Tag Manager
  • Ability to measure content performance and apply insights to improve content
  • Effective communication and interpersonal skills to work with colleagues and stakeholders and respond to their questions and queries
  • Ability to always deliver excellent customer service.

 

What benefits you can expect from us

 

Here are some of the benefits you’ll have.

 

We will consider various flexible working arrangements. Contact us if you have any questions.

 

You’re entitled to 20 days annual leave plus public holidays. This rises to 25 after five years’ service, 28 days after 10 years, 29 after 15 years, and 30 once you pass 20 years.

 

You’ll also get the opportunity to buy extra leave days.

 

Our flexi time system means you can work core hours and are able to adjust start, finish, and break times to suit your lifestyle or other commitments.

 

You'll be automatically enrolled in the Strathclyde Pension Fund.

 

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.

 

If you have any questions

 

For an informal discussion about any aspect of this post please email Philippe Fara (Digital Experience Manager) at philippe.fara@renfrewshire.gov.uk

 

 

  • Disability Confident Employer - Employer
  • Scottish Living Wage