ICT Systems Technician (Full Time) (Temporary)

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ICT Systems Technician (Temporary)

Renfrewshire Council’s ICT department provides support for approximately 11,000 devices and 20,000 users across both our corporate and academic environments. The ICT Systems team focuses on infrastructure and application support. This includes On-premise, IaaS and SaaS solutions and the integrations between them.

As part of the ICT Systems team you will provide 3rd level ICT support, administration and development of our ICT environment.

As an ICT Systems technician you will require experience of the following areas:
• Practical experience of infrastructure and application technologies including implementation, administration and support

• The ability to develop technical solutions to complex problems, both independently and as part of our team
• Differing ICT delivery models (e.g. On premise, IaaS, SaaS) and integration between them
• Administration, upgrading and testing of enterprise business applications
• Working within an ITIL framework

You should have an HND or relevant qualification and be able to demonstrate significant relevant experience in these areas.

You’ll need to be confident, approachable and understand the importance of maintaining high standards, have great communication and engagement skills.
You must have a professional and customer focused manner to help develop relationships with customers, colleagues and 3rd parties.

You must have experience in optimising the performance of infrastructure components and business applications and experience in the development and support of a relevant ICT Service.

Currently we have funding for a 12 month, temporary post to assist in a Windows server upgrade and replacement project. You will be expected to have expertise and experience in completing the tasks required for this project, including :

• Windows server operating system installation & upgrades
• Deploying virtual servers
• Liasing with 3rd party suppliers to gather system requirements
• Delivery and installation of replacement servers

Please see the Job Outline for a fuller list of what you’ll do and what we’re looking for.
Please note that this post is temporary, subject to business needs and funding for 12 Months or until the requirement for the post ceases, whichever date is the earlier.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk