Repairs Assistant (Full Time) (Permanent)

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Repairs Assistant

Based at Underwood Road Depot, Paisley, you will undertake a wide range of Business Support tasks supporting Building Services operations.

 

Main duties include administering and monitoring daily work schedules for employees utilising an automated work scheduling system; progressing jobs within appropriate databases; processing documentation for weekly payroll deadline and liaising with tradespersons, trade supervisors and customers on all repairs related matters.

 

You must have experience of: dealing with customers on the telephone; working to deadlines in fast paced reactive environments; updating databases and spreadsheets; providing statistical information and liaising with internal and external agencies.

 

You must also have experience of using various standard computer software packages and be proactive in resolving problems and suggesting service improvements.

 

It is also essential you have effective communication and customer service skills.

 

An SVQ level 3 or equivalent in Administration or other relevant subject is desirable.

 

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.