Repairs & Maintenance Support Officer (Full Time)(Temporary)

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Repairs & Maintenance Support Officer (Temporary)

 

During 2024–2025 and 2025–2026 the Council ran a pilot in which officers from Housing and Building Services worked together to reduce void turnaround time, achieving significant success by taking average re-let time from more than 50 days to fewer than 30.

 

It is now proposed to consolidate this work by setting up a new Empty Homes Team, led by an Empty Homes Team Manager, in order to ensure performance improvements are maintained and to continue to drive further efficiencies in the void process. Essential members of this team will be two temporary Repairs and Maintenance Support Officers, who will liaise with utility companies to ensure the supply of electricity and gas to empty homes.

 

You will have experience of working in an office environment, dealing with the public and with external contractors both in person and on the telephone, updating and monitoring records, maintaining electronic systems and working with relevant computer packages.

 

It is essential that you have communication skills, the ability to work to deadlines and knowledge and experience of using Microsoft Excel.

 

You must have the ability to work on your own initiative, demonstrate motivation and enthusiasm and have a flexible and customer focused approach.

 

Please note that this post is temporary, subject to business needs and funding for 2 years or until the requirement for the post ceases, whichever date is the earlier.

 

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit

 

www.disclosurescotland.co.uk