ESOL Programmes Advisor

The Advert

ESOL Programmes Advisor (Ref A152)

Part time (14 hours)/Fixed Term/Aberdeen City Campus

Salary: £32,756.63 - £33,873.25 pro rata per annum

Actual Salary: £13,102.65 - £13,549.30 per annum

Are you passionate about supporting learners from diverse backgrounds? We’re looking for an enthusiastic and organised ESOL Programmes Advisor to help deliver high-quality English language programmes for speakers of other languages.

In this role, you’ll provide assistance to learners with enrolments and course enquiries, provide administrative support with programme delivery, and work closely with teaching staff to ensure a positive and inclusive learning experience. Strong communication, ITC and problem solving skills, cultural awareness, and a commitment to learner success are essential.

Please provide a cover letter. In your covering letter please provide an example of a time you have supported someone from a different culture to your own. How did you adapt your communication to their needs, and what was the outcome?

The closing date for applications will be 12^th November 2026.

Person Specification

PERSON SPECIFICATION

(criteria marked * are desirable, all others are essential)

QUALIFICATIONS

1. *HNC in Business related, Administration or Information Technology subject (or equivalent) (SCQF Level 7) or equivalent administration experience
2. Standard Grade (or equivalent) in English and Maths.
3. *Advanced ECDL/ICDL Level 3 ( including mail merge and using formulas in spreadsheets )

EXPERIENCE AND KNOWLEDGE

1. Experience of working in a customer care and office based environment.
2. Experience of Windows based computer packages.
3. Experience of working with others from a different culture to own
4. Experience of independently managing a varied workload.
5. Experience of effectively organising and prioritising workload to meet deadlines.
6. Experience of operating within formalised procedures and policies.
7. Experience of collating and presenting statistical or financial data.
8. Experience of working effectively without close supervision.
9. *Experience of working as part of a team within a large organisation.

SKILLS

1. Communication skills.
2. Organisational skills.
3. Interpersonal skills.
4. Keyboard/computer skills.
5. Clerical/admin skills.
6. Problem solving

PERSONAL QUALITIES

1. Pleasant manner face to face, on the phone and through email.
2. Positive attitude.
3. Flexible approach to work.
4. Ability to project warmth and interest in others.
5. Smart and well presented.
6. Ability to work and remain calm under pressure.
7. Ability to maintain confidentiality.
8. Ability to work independently as well as part of a team.

ADDITIONAL REQUIREMENTS

1. Commitment to College values and equal opportunities
2. Able to travel between College sites on a regular basis
3. Ability to work as needed to meet the demands of the post