Library Assistant

The Advert

Full time/Permanent /Term-time / Fraserburgh Campus

Salary: £30,269.61 - £31,133.27 per annum,

Actual salary £27,300.86 - £28,079.81 per annum

 

We are seeking confident and self-motivated information assistants to join our team at NESCol library. You will play a crucial role in supporting the daily operations of our library service, contributing to the overall educational experience of our students. These are flexible posts and you will be required to provide cover between our Aberdeen City and Aberdeen Altens campus libraries.

 

The appointed person will be able to work well with other people as part of a team. A strong focus on customer service is required as you will assist users in locating resources, answering enquiries, and creating a welcoming and supportive environment. Excellent communication skills are essential and you will be able to convey information clearly and interact effectively with students and staff. The role will require a degree of lone working so the person appointed must be comfortable working autonomously.

You will be able to work at SCQF Level 5 and have experience in the use of Microsoft applications such as Teams, Word and PowerPoint. The ability to navigate digital platforms and assist library users with technology-related inquiries is a key aspect of the position.

 

NESCol is a disability confident employer. We offer a variety of working options in line with business requirements and place great importance on staff wellbeing. We welcome and encourage applicants from diverse backgrounds.

The closing date for applications will be 6^th May 2026.

Person Specification

 

QUALIFICATIONS

 

1. This role would suit someone working at SCQF Level 5
2. Evidence of commitment to continuous professional development

 

EXPERIENCE AND KNOWLEDGE

 

1. Previous experience in a customer service environment
2. Experience with using Microsoft 365 packages
3. Experience in the use of a range of digital applications
4. Broad understanding of technologies used for learning.
5. *Experience of working in an educational environment

SKILLS

 

1. Digitally literate
2. Good organisational skills
3. Strong communication and interpersonal skills
4. Excellent customer care skills
5. Problem solving skills

 

PERSONAL QUALITIES

 

1. Committed to customer service
2. Enthusiastic and proactive ‘can do’ approach
3. Able to relate to staff and students
4. Well organised and able to follow procedures
5. Able to develop positive working relationships
6. Ability to work autonomously

 

ADDITIONAL REQUIREMENTS

 

1. Commitment to College values and equal opportunities
2. Able to work flexibly to meet the demands of the post