Project Officer - Public Service Improvement Framework

Job Description

An exciting opportunity has arisen with the Improvement Service in the role of PSIF Project Officer.

The purpose of the role of PSIF Project Officer is to work collaboratively to deliver tangible and sustained improvements across the public sector. The Officer will support a range of PSIF projects and self-assessments across a variety of public sector organisations, such as, councils and Community Planning Partnerships.

About the role

The role requires the ability to support a wide range of public sector bodies to implement the PSIF self-assessment framework. The project officer will be required to provide self-assessment support to corporate management teams, service level managers and frontline staff. This will include how to apply the PSIF checklists; analysis of checklist findings; and facilitation of consensus and improvement planning sessions.

What we are looking for

We’re seeking someone who combines excellent people skills with a passion for improvement. They will have:

• A knowledge and understanding of project management skills.
• A self-directed workstyle and pro-active approach.
• Ability to undertake qualitative and quantitative analysis.
• Ability to adopt innovative and creative practice.
• Ability to build and preserve effective relationships with partners / stakeholders.

Information

Location:  Your primary place of work will be West Lothian Civic Centre, Howden Road South, Livingston, West Lothian, EH54 6FF. It is anticipated that the role will involve a blended model of office and home working. The post-holder may be required to attend events across Scotland on occasion, therefore some travel is anticipated.

Duration: Fixed Term until 30 June 2026

Hours:  36 hours per week (Monday-Friday)

Closing date:  2 June 2025

Interview Date

A competence based interview will take place on 11 June 2025 (shortlisted candidates will be advised by email a week in advance of the interview).

For more information about competency-based interviews, see our 'Guide to Competency-based Interviews'. You may also find it useful to read our current Improvement Service Business Plan 2025-26.

Background

The Improvement Service (IS) is a publicly funded company limited by guarantee, with a total annual budget in the region of £12 Million. We exist to support councils and their partners to improve the health, quality of life and opportunities of all Scottish people through community leadership, strong local governance and the delivery of high quality, efficient local services. 

Working for the IS means joining a team of professionals, who work together to strive for continuous improvement in the public sector and ultimately, better outcomes for Scotland’s communities. 

Our company headquarters are based in West Lothian, located conveniently for commuters between Edinburgh and Glasgow. Pay is only one of the benefits of working for the IS, our terms and conditions are progressive and flexible and employees are rewarded with a generous annual leave entitlement of forty one days per year as well as a flexible working policy. 

The IS is committed to promoting equality and diversity in all its activities to promote inclusive processes, practices and culture.

The IS is a Disability Confidence Committed Employer. We are committed to interviewing anyone with a disability who meets the essential criteria.